RETURN POLICY

• Return Eligibility: We offer a 30-day return window for all purchases. To qualify for a return, the item must be in its original, unused condition, with all tags and packaging intact. Items that have been damaged, altered, or used are not eligible for returns.
• Return Process: To initiate a return, please contact our customer service team with your order number and reason for the return. Once approved, you will receive instructions on how to ship the item back to us. Please ensure that the package is securely packed to prevent any damage during transit.
• Refunds: Upon receiving and inspecting the returned item, we will process your refund to the original payment method. Refunds typically take 5-7 business days to reflect in your account, depending on your financial institution. Shipping fees are non-refundable unless the return is due to an error on our part.
• Return Shipping Costs: Customers are responsible for the return shipping costs unless the item is defective or the wrong product was sent. We recommend using a trackable shipping service, as we are not liable for any lost or delayed return shipments.
• Exchanges: If you would like to exchange an item for a different size, color, or product, please initiate a return for the original item and place a new order for the desired replacement. Exchanges are processed as new orders, and availability may vary based on inventory.
• Non-Returnable Items: Certain items, such as personalized or custom-made products, clearance items, and gift cards, are not eligible for return. Please review the product details carefully before making a purchase to ensure that it meets your expectations.